Your IT journey starts here. We help you master the skills you’ll need on the job and give you the confidence to pass the two exams required for your A+ certification.

What is CertMaster Learn integrated with CertMaster Labs?

CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.

CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks.

In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow. Easy-to-use course management tools provide a comprehensive suite of instructor resources alongside a reporting dashboard, making course preparation and progress tracking simple and efficient.

Topics Covered

Lesson 1: Configuring Windows

Lesson 2: Managing Windows

Lesson 3: Identifying OS Types and Features

Lesson 4: Supporting Windows

Lesson 5: Managing Windows Networking

Lesson 6: Managing Linux and macOS

Lesson 7: Configuring SOHO Network Security

Lesson 8: Managing Security Settings

Lesson 9: Supporting Mobile Software
Lesson 10: Using Support and Scripting Tools
Lesson 11: Implementing Operational Procedures

Labs Available:

Assisted Lab: Manage User Settings in Windows

Assisted Lab: Support Windows 11

Assisted Lab: Configure Windows System Settings

Assisted Lab: Use Management Consoles

Assisted Lab: Use Task Manager

Assisted Lab: Monitor Performance and Event Logs

Assisted Lab: Use Command-line Tools

APPLIED Lab: Support Windows 10

Assisted Lab: Perform Windows 10 OS Installation

Assisted Lab: Perform Ubuntu Linux OS Installation

Assisted Lab: Install and Configure an Application

Assisted Lab: Troubleshoot a Windows OS Issue

Assisted Lab: Configure Windows Networking

Assisted Lab: Configure Folder Sharing in a Workgroup

Assisted Lab: Manage Linux using Command-line Tools

Assisted Lab: Manage Files using Linux Command-line Tools

APPLIED Lab: Support and Troubleshoot Network Hosts

Assisted Lab: Configure SOHO Router Security

Assisted Lab: Configure Workstation Security

Assisted Lab: Configure Browser Security

Assisted Lab: Troubleshoot Security Issues Scenario #1

APPLIED Lab: Troubleshoot Security Issues Scenario #2

Assisted Lab: Use Remote Access Technologies

Assisted Lab: Implement Backup and Recovery

Assisted Lab: Implement a PowerShell Script

Assisted Lab: Implement Bash Script

Assisted Lab: Manage a Support Ticket

License Information

• One license provides access to CertMaster Learn for A+ Core 2 (220-1102) with CertMaster Labs integrated throughout the course 

• Once activated, the license is valid for 12 months

CompTIA CertMaster Practice for A+ Core 2 (220-1102) - Individual License